Status updates | Quonfig Incidents and maintenance reported on status page for Quonfig https://status.quonfig.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7459b710ddfb21019d8da6e16588c912.png Status updates | Quonfig https://status.quonfig.com/ en False alarm: monitoring probe failure (no service impact) https://status.quonfig.com/incident/1032577 Fri, 21 Aug 2026 17:13:00 -0000 https://status.quonfig.com/incident/1032577#5249e5e3f3be4ee20b231c25c0d7323fcdc47318530648c3970d542dab6a38eb Incident Between 17:00 and 17:13 UTC on 21 August this page showed quonfig.com, app.quonfig.com and telemetry ingestion as down. This was a failure in our external monitoring provider's probe network, not in Quonfig: every failed check came from a single probe cluster in Ashburn, VA, while probes from Europe and our own internal metrics showed normal traffic, zero errors and no dropped SDK connections throughout. No Quonfig service was affected. We are reviewing our monitoring configuration to reduce false alarms of this kind. Dashboard errors during a Fly.io database incident https://status.quonfig.com/incident/1032576 Thu, 20 Aug 2026 07:35:00 -0000 https://status.quonfig.com/incident/1032576#3cfe0ea15b34834c8c6377553c292a93c501f6ecbe2fd984b37fe7203e82f5d9 Incident Between 07:11 and 07:35 UTC on 20 August, our hosting provider's managed Postgres service in the ORD region was partially down (Fly.io incident "MPG (v1) partially down in ORD": https://stspg.io/400fb1x28kty). app.quonfig.com could not reach its database for about 20 minutes and some dashboard requests returned errors. Config delivery to SDKs was not affected: the delivery API serves from an in-memory cache and kept authenticating previously-issued SDK keys throughout; we observed no failed config API requests. Service recovered when the provider restored the database cluster at 07:32 UTC. Investigating Multiple Issues https://status.quonfig.com/incident/994212 Mon, 03 Aug 2026 15:17:00 -0000 https://status.quonfig.com/incident/994212#ccfaed32a21665a8f42bc850b9e6d3ebc02bb5343653ce363f5b9ce8106400c0 Incident All alerts resolved without intervention. Underlying metrics unchanged during the time period suggesting that this was an issue between our status page monitoring and the Fly edge. Investigating Multiple Issues https://status.quonfig.com/incident/994212 Mon, 03 Aug 2026 14:58:00 -0000 https://status.quonfig.com/incident/994212#166cd5cf23e6fab07cd6f5d41e44d2bfe5ce3d9c18f66067d417abce9e4f2e00 Incident Numerous reported issues. Investigating. Brief elevated latency on config delivery https://status.quonfig.com/incident/967448 Fri, 17 Jul 2026 19:43:00 -0000 https://status.quonfig.com/incident/967448#3d563896c1dc854c32867e1eded42f2bb6a880cc08985904867f9f7823911a26 Incident Between 10:09 and 10:13 UTC, a database connectivity issue at our infrastructure provider caused elevated latency (up to ~5 seconds) on some config API requests and brief errors for some dashboard users. No config API requests failed and all configuration data remained correct throughout. Telemetry Issues https://status.quonfig.com/incident/939795 Tue, 30 Jun 2026 21:39:00 -0000 https://status.quonfig.com/incident/939795#fda2b125cd9a6bbbbaf855f66d173f6310c95a23d660847dd8a40ce3f13009fc Incident Fixed issue with clickhouse. IP address issues. We lost incoming telemetry from 6/29 ~2pm until 6/30 5:30pm. Telemetry Issues https://status.quonfig.com/incident/939795 Tue, 30 Jun 2026 20:57:00 -0000 https://status.quonfig.com/incident/939795#26923445d7e60e0046a679bc90f147c8124f1930f38ce4527c21fd8b9d5090c9 Incident Investigating issues with our Clickhouse. Telemetry recording and evaluation charts have been affected. SDK performance and evaluations are unaffected.